Wells Fargo Bank

Contacts

Address:
14211 Jeffrey Road, Irvine, CA 92620
Get directions

Website:
wellsfargo.com

Phone number:
+1 949-552-2523

Categories:
Establishment   Atm   Finance   Bank  

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Reviews about Wells Fargo Bank

• bahman adlou

  Apr, 14 2018
  ★ ☆ ☆ ☆ ☆
  I have been With Wells Fargo ever since I graduated high school in 2010 until now that I'm a medical student and I have yet to experience bad service until now. Both online and [other] branches throughout the city and other places outside the city I visited, they have been fantastic with making me welcomed and appreciated for my business. However, this location will never approach you; as if they wouldn't want you to be their customer. In my first visit, I spoke to the teller and instructed to wait for a banker, which I didn't get to see any (even with two bankers sitting- either on break or on the clock, working on their station but not helping anyone) after precisely 48 minutes until I left the branch. The second time, I approached one of the bankers and asked if I could speak to him or his coworkers, and Mohammad Elbaz said: "Sure, just give us a moment and someone will be right with you." I waited 9 minutes after seeing the same banker,Mohammad, take a previously appointed customer (which I respect since he has had called or made an arrangement for his needs at the bank so he got to go first even though I was physically there first), and an Asian-decent (Chinese- I heard her conversation over the phone which I was sitting there) banker (lady) on the back, and the other gentleman on the left being on their computer, acknowledging I was waiting and still not approaching me. Such a great Bank with great services , yet horrible representatives at this location. It's a shame for the management!

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