Staples

Contacts

Price level:
Moderately

Address:
2160 Barranca Parkway, Irvine, CA 92606
Get directions

Website:
stores.staples.com

Phone number:
+1 949-838-0388

Categories:
Establishment   Home goods store   Electronics store   Furniture store  

Suggest update

Reviews about Staples

• Jay Pandit

  Jan, 19 2018
  ★ ☆ ☆ ☆ ☆
  Terrible experience for online order. Paid for 2 different orders. Got confirmation from both freights that both packages are delivered. Went to this store to pickup orders. After waiting for 10 minutes for next person, another lady (cashier) asked me politely if she can help. I told her about 2 packages. She told me I only have one! I told her that the fedex has already delivered to your store then how come only one order? She asked me to wait and she started taking orders from register for other customers. After waiting again for 5 minutes I told her that I am waiting for long time and she said - I am serving customers! Then who the hell was I?? After I started shouting, manager came outside (who was serving before me to previous customer at online orders counter). She told me that other lady is "technically" not supposed to get online orders?? Then why even she asked me at first time?
  Again she started checking my orders and then asked inside somewhere and I got both of my packages.
  2 things I saw in this store -
  1. Worst customer care.
  2. No faith on online order with staples. 2nd experience with online orders where I needed to tell them that the package was already delivered to you.
  I will never go to this store again.

Photos and maps

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