Citibank

Contacts

Address:
3996 Barranca Parkway, Irvine, CA 92606
Get directions

Website:
citi.com

Phone number:
+1 949-398-0203

Categories:
Establishment   Finance   Bank  

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Reviews about Citibank

• Cheryl Motley

  May, 23 2018
  ★ ☆ ☆ ☆ ☆
  I am one of many people who did not receive their new Costco Citibank Card. The card was to start on June 20th and American Express was cancelled. I contacted Citibank to let them know I did not receive my card I was told that the card was never sent out, but that he would overnight it to me and would get it the next day. I waited all day for the card to come but it never did so I contacted Citibank again, I was told they were not able to overnight it instead sent it by ground I would receive it the next week. Citibank did not even call me to let me know they were not able to overnight the card to me. I have alwaysbought my gas gas at Costco. And then had to stand in line at Costco's membership Department in order to get a new Costco membership card so that I can my car and be able to get home after work. I will not do business with Citibank ever again.
• Zarrir Bhandara

  May, 07 2018
  ★ ★ ★ ★ ★
  EXCELLENT CUSTOMER SERVICE
  I have been your customer for over 25 years. On last Saturday 4/11/2015, I was at your branch at 1:45 pm and I was helped by a teller Mr. Adam Rastegar, he went out of his way to help me and guide me with different banking needs I had, he went above and beyond his call of duty to provide me with excellent banking experience. I was extremely satisfied with his service.
  Thank you Adam.
  Sincerely,
  Zarir Bhandara
• Alonso Thompson

  Mar, 14 2018
  ★ ☆ ☆ ☆ ☆
  Lousy, unsecure method to verify account online. If I log on to my online account from a different computer they require my card number AND PIN. There should never be a situation where the PIN and Card number are required at the same time. I'm ok with other security questions, account number, SS#, DOB, etc but do require the PIN along with the Card # is just not smart.

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